Dark Mode Support

Surveys that adapt to user preferences

Dark Mode Support

Surveys automatically adapt to respondent preferences. When respondents have dark mode enabled on their device, your survey respects that choice, providing a comfortable experience in any lighting condition.

Quick Start

Enable dark mode in three steps:

  1. Go to Team Settings > Branding
  2. Toggle Dark Mode on
  3. Customize dark mode colors (or use auto-generated colors)

How It Works

When dark mode is enabled, Srvey detects the respondent's system preference:

  • System prefers dark: Survey displays in dark mode
  • System prefers light: Survey displays in light mode

System Settings

Dark mode preference is detected from:

Platform Setting Location
macOS System Preferences > Appearance
iOS Settings > Display & Brightness
Windows Settings > Personalization > Colors
Android Settings > Display > Dark theme
Browser Browser settings or extensions

Configuration Options

Enable Dark Mode

  1. Go to Team Settings > Branding
  2. Scroll to the Dark Mode section
  3. Toggle the switch to enable dark mode

Auto-Detect Preference

When enabled, surveys automatically match the respondent's system setting:

  1. Enable dark mode
  2. Toggle Auto-detect preference on (default)
  3. Surveys follow respondent's system color scheme

Dark Mode Colors

Configure a complete dark color palette:

Color Description
Primary Buttons, links, progress bar
Background Survey background (use dark gray, not pure black)
Text Primary text (use off-white for readability)
Secondary Text Descriptions and hints
Button Text Text on buttons
Accent Highlights and focus states
Error Error messages
Success Success messages

Generate Dark Colors Automatically

Click Generate Dark Mode to automatically create a dark color palette based on your light mode colors. The system uses color science to create accessible dark variants.

Customizing Dark Colors

Color Recommendations

Background:

  • Use dark grays, not pure black (#000000)
  • Pure black can be harsh on eyes
  • Recommended: #18181b to #27272a

Text:

  • Use off-white, not pure white (#FFFFFF)
  • Pure white on black causes eye strain
  • Recommended: #fafafa to #e4e4e7

Primary color:

  • May need to be lighter than in light mode
  • Ensure sufficient contrast against dark background
  • Test with actual survey content

Preview Both Modes

The branding settings show live previews for both light and dark mode. Review:

  • Text readability
  • Button visibility
  • Logo appearance
  • Overall look and feel

Accessibility Benefits

Dark mode improves accessibility for many users:

Benefit Description
Reduced eye strain Easier viewing in low light environments
Light sensitivity Helps users sensitive to bright screens
Battery saving OLED screens use less power
Focus Less visual distraction

Contrast Requirements

Dark mode must meet the same WCAG accessibility standards:

  • 4.5:1 ratio for normal text
  • 3:1 ratio for large text

The branding settings show contrast ratios to help you verify accessibility.

Real-World Examples

Example: Corporate Survey

Scenario: Professional survey supporting both modes.

Light Mode:
- Background: #ffffff
- Text: #18181b
- Primary: #1E40AF

Dark Mode (auto-generated):
- Background: #18181b
- Text: #fafafa
- Primary: #60A5FA

Result:
- Professional in any environment
- Respects user preferences

Example: Academic Research

Scenario: Long survey where eye strain matters.

Settings:
- Dark mode: Enabled
- Auto-detect: On
- Colors: Generated from light theme

Result:
- Respondents in dark rooms are comfortable
- Reduces survey fatigue for long sessions

Testing Dark Mode

In the Branding Settings

  1. Enable dark mode
  2. Review the side-by-side preview panels
  3. Check both light and dark appearances
  4. Verify text readability and button visibility

Testing Checklist

Before launching:

  • Text is readable in both modes
  • Logo visible on both backgrounds
  • Buttons have sufficient contrast
  • Progress bar is visible
  • Error messages stand out
  • Overall experience feels cohesive

Plan Availability

Feature Free Pro Business Enterprise
Dark mode support Yes Yes Yes Yes
Auto-detect preference Yes Yes Yes Yes
Custom dark colors - Yes Yes Yes
Auto-generate colors - Yes Yes Yes

Dark mode is available on all plans. Custom colors require the custom_branding feature on Pro plans and above.

Troubleshooting

Issue: Dark mode not activating

Symptoms: Survey stays in light mode despite system preference.

Solutions:

  • Verify dark mode is enabled in branding settings
  • Check "Auto-detect preference" is enabled
  • Confirm your device is set to dark mode
  • Clear browser cache and refresh

Issue: Colors look wrong in dark mode

Symptoms: Text hard to read or colors clash.

Solutions:

  • Review custom dark colors for sufficient contrast
  • Try using "Generate Dark Mode" for auto-calculated colors
  • Check contrast ratios shown in settings
  • Test with actual survey content

Issue: Logo not visible on dark background

Symptoms: Logo disappears or looks wrong.

Solutions:

  • Use a logo with transparency (PNG or SVG)
  • Consider creating a light-colored version of your logo
  • Use SVG format for best results across both modes

Best Practices

  • Use auto-detect - Best experience for most users
  • Test both modes - Check all question types in light and dark
  • Avoid pure black/white - Use off-black (#18181b) and off-white (#fafafa)
  • Generate colors first - Start with auto-generated colors, then customize
  • Check contrast - Ensure text meets accessibility standards
  • Consider your logo - Ensure it works on both light and dark backgrounds